Whimmsy — Terms of Service
Last Updated: September 2026
Welcome to Whimmsy. These Terms of Service govern your use of the Whimmsy website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. About Whimmsy
Whimmsy is an online home décor brand offering products including mirrors, lamps, functional wall art and other décor products.
Throughout these Terms, “Whimmsy”, “we”, “us” or “our” refers to Whimmsy. “You” or “your” refers to any person accessing our website or purchasing our products.
2. Using Our Website
You agree to use this website only for lawful purposes.
You must not:
* Use our website for fraudulent or unlawful activities.
* Attempt to gain unauthorised access to our website or systems.
* Copy, reproduce or misuse our website content, images, branding or designs without our permission.
* Interfere with the operation or security of our website.
* Submit false or misleading information while placing an order.
We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, dimensions, colours, images and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
As some of our products may be handmade, finished, assembled or handled individually, minor variations in colour, texture, finish or appearance may occur. Such variations are not necessarily considered defects.
Product dimensions should be checked carefully before placing an order.
4. Prices
All product prices displayed on the website are in Indian Rupees (INR).
Prices may change from time to time. Changes in price will not affect an order that has already been successfully placed and confirmed, except where an obvious pricing or technical error has occurred.
Applicable taxes and delivery charges, if any, will be displayed during checkout.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation. An order is considered accepted once Whimmsy confirms the order.
We reserve the right to cancel or decline an order in circumstances including:
* Product unavailability.
* Incorrect pricing or product information caused by a technical error.
* Suspected fraudulent or unauthorised transactions.
* Inability to deliver to the provided address.
* Other circumstances beyond our reasonable control.
If we cancel an order after receiving payment, the amount paid for the cancelled order will be refunded through the applicable payment method.
6. Payments
Payments may be made using the payment methods made available at checkout.
You agree that the information provided during payment and checkout is accurate and that you are authorised to use the relevant payment method.
Whimmsy does not store complete payment-card information on its own systems where payment processing is handled by a third-party payment provider.
7. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines displayed on our website or communicated to you.
Delivery timelines are estimates and may be affected by factors outside our control, including courier delays, weather, strikes, natural disasters, incorrect address information or other logistical issues.
You are responsible for providing a complete and accurate delivery address and contact information.
If a package is returned because of an incorrect or incomplete address, repeated failed delivery attempts or the recipient’s refusal to accept the package, additional shipping charges may apply for re-delivery.
8. Promotions and Discounts
From time to time, Whimmsy may offer discounts, promotional codes, bundles or other offers.
Unless specifically stated otherwise:
* Promotional offers cannot be combined.
* Promotional codes cannot be exchanged for cash.
* Offers may have additional conditions or expiry dates.
* Whimmsy reserves the right to withdraw or modify an offer where permitted by law.
9. Intellectual Property
All content on the Whimmsy website, including but not limited to:
* Whimmsy branding and logos.
* Product photographs.
* Graphics and illustrations.
* Website design.
* Product descriptions.
* Written content.
* Original designs and creative assets.
is owned by or licensed to Whimmsy and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, sell or commercially use our content without prior written permission.
10. User Content
If you submit photographs, reviews, testimonials or other content to Whimmsy, you confirm that you have the right to submit that content.
By voluntarily submitting content, you grant Whimmsy permission to use, reproduce and display that content for marketing, promotional and business purposes, subject to applicable law.
You should not submit content that infringes another person’s rights or contains unlawful, offensive or misleading material.
11. Third-Party Services
Our website may use third-party services such as payment gateways, delivery partners, analytics providers or other service providers.
Your use of certain third-party services may also be subject to their own terms and privacy policies.
Whimmsy is not responsible for the independent policies or practices of third-party providers, except to the extent required under applicable law.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.
We may temporarily suspend or modify parts of the website for maintenance, updates, security or other operational reasons.
13. Limitation of Liability
To the extent permitted by applicable law, Whimmsy will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.
14. Events Beyond Our Control
Whimmsy will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, fire, floods, war, government restrictions, strikes, transportation disruptions, technical failures or other force majeure events.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and process personal information.
By using our website, you acknowledge that you have read our Privacy Policy.
16. Changes to These Terms
Whimmsy may update these Terms of Service from time to time.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Governing Law
These Terms of Service are governed by the laws of India.
Any disputes will be subject to the jurisdiction of the courts and appropriate consumer dispute-resolution forums having jurisdiction under applicable Indian law.
18. Contact Us
If you have any questions, complaints or concerns regarding these Terms or your order, please contact us:
Whimmsy
Email: [your email address]
Phone/WhatsApp: [your phone number]
Address: [your business address]
We aim to resolve customer complaints and queries as promptly as reasonably possible.
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By using the Whimmsy website or placing an order, you acknowledge that you have read and understood these Terms of Service
